Following a strong consumer outcry, Uber India is poised to release an upgrade that could help users avoid having their drivers cancel on them by letting the driver know the drop-off location in advance. Since May, the business has been testing this capability in a few locations, and it is now prepared to make this functionality available across the entire country.
HIGHLIGHTS
- As part of a test programme, the functionality was initially offered in 20 cities.
- Meanwhile, drivers would see a 15% boost in compensation.
- Uber has made modifications that will help Uber Moto partners.
For the annoying ride-hailing customers whose drivers cancel on them, Uber India may have an answer at last. Uber India has opted to put out an upgrade that would let drivers to view the drop location ahead of time, perhaps preventing consumers from being cancelled on their driver. . This technology is now being pushed out across the country, which could alleviate a key hurdle for the US-based cab aggregator.
Not only that, but Uber India has upped driver payouts by 15%. Cab drivers frequently cancel rides after asking passengers where they want to be dropped off. To put it mildly, this problem detracts from the experience, but as Uber was shown in a pilot, it may soon be history.
Increased pay for Uber drivers
Uber India has begun rolling out an upgrade that would assist consumers in finding the appropriate driver when requesting a vehicle. Uber's new functionality allows drivers to accept or deny trip requests depending on the drop location that is displayed to them when they are close to the user's location. This is also part of a series of changes that Uber India is undertaking to alleviate the pains of drivers, riders, and consumers while improving the overall experience.
Additionally, Uber India has boosted driver payouts by 15% and modified the payout cycle so that all weekdays are now eligible for online payment transfers. Now, drivers can see if the customer will pay with cash or online. Drivers will now be rewarded if they must go a significant distance to pick up a user.
More excellent news is out, and it pertains to the Uber Moto partners. In the event of a waiting fee, Uber Moto users will now receive push alerts. To make things easier for drivers, airport operational costs will be waived from today at Mumbai, Delhi, Pune, Hyderabad, and Bangalore airports.
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